About

I help small service-business owners build the operations and people systems they need to grow. Cleaning, landscaping, HVAC, home services, and businesses like them.

I've owned and scaled a service business myself, so I know exactly what it feels like to be great at the work and buried in everything behind it: no real hiring process, everything living in your head, no systems holding it together. Before that, I spent 13+ years leading HR and operations in the U.S. Army. That combination, systems rigor plus the day-to-day reality of running a business, is what I bring to every client.

Whether we work together in a single session or a full systems build, my job is the same: figure out where you are now, where you should be, and build the bridge between the two.

Cassandra K. Jones, Founder & Principal Consultant, Tye Consulting LLC